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EXCHANGE AND RETURNS

KEEPRESIN does not issue refunds unless required by law. Exchanges can be made within 14 business days of receiving the goods. We can exchange for other items or a credit note of the same value of the piece/sbeing exchanged.

We strongly recommend that all exchanges posted to KEEPRESIN have a tracking number.KEEPRESIN is not responsible for any exchanges that go missing or lost on their way to us.

Please follow these steps to exchange your item/s:

1 - The item/s may be returned to KEEPRESIN , if in its original condition. You’ll be emailed a Credit Voucher for thesame value of the item/s being returned, valid for a year, that can be used online at www.keepresin.com.au

2 - Returns can be made within 30 days of receiving   the goods from our online store

3 - Please note that we cannot offer exchanges on sale itemsand earrings due to health and safety reasons. No exceptions

4 - Post the item/s to:

KEEPRESIN Online Store-Exchanges

PO BOX 324, Mount Eliza, Victoria, 3930, Australia

We strongly recommend that all exchanges posted to KEEPRESIN have a tracking number. KEEPRESIN is notresponsible for any exchanges that go missing or lost on their way to us.

5 - When we have received the item/s we’ll email you the Credit Voucher

6 - If you have any questions please email us at info@keepresin.com.au or call us on 1300 793 174